Travel Advice.

On 28th May 2021, the Irish government announced the re-opening of non-essential international travel from mid-July. This is a hugely positive step and we look forward to looking after you later this summer. Non-essential international travel will resume on 19th July 2021 and the Republic of Ireland will operate the EU Digital COVID Certificate (DCC) for travel originating within the EU/EEA which was ratified and passed by the European Parliament on 9th June. This will help citizens travel more freely across the European Union. So alongside your phone, keys, boarding pass, passport… there will be a new addition to your airport checklist from July 19th - your EU digital covid certificate (DCC). Further details can be found below on the DCC and the quick guide above should also be helpful.

With Topflight, our award-winning service, from the booking process, right through to resort, means that you can book with confidence. So for your own peace of mind and reassurance, we offer extended balance due date so you can book now with no balance due until just 6 weeks before travel and protection in the event that your holiday is impacted by Covid-19.

All travellers are required to adhere to the public health advice and to not travel if they themselves have any Covid-19 symptoms, have been in close contact with a confirmed case, or have been advised to restrict their movements by a medical professional.

If you have any questions or concerns which are not addressed below, our reservations team will have the most up to date information and will be able to guide you through the travel process. We are contactable on 01 240 1700 or from Northern Ireland 028 2108 0007 from Monday to Friday, 8:30am to 6:00pm. You can also use the chat service on topflight.ie.

We look forward to speaking with you.

Our Flights

All aircraft used by our airline partners are installed with high efficiency particulate air (HEPA) filter systems with vertical air flow which provide fresh air quality during the flight.

For the duration of your flight, you should:

• Remain seated as much as possible. If you need to use the bathroom facilities, please advise a member of staff before leaving your seat
• Follow instructions and guidance from crew
• Use contactless payment where possible
• Be aware there is likely to be a reduced food and drink service
• Customers and crew will be required to wear face masks on board all aircraft (except for eating and drinking)
• Alert the cabin crew if you become unwell during the flight

Our Partner Airports

We recommend that you allow yourself a little extra time for the airport. As there are many measures being taken such as maintaining social distances for check in and security etc, it may take a little longer than usual. For these reasons, boarding may also be a little slower than usual.

For the most up to date information on our partner airports, see:

Belfast International Airport
Cork Airport
Dublin Airport

Our Transfers to Resort

As with all other aspects of the travel experience you will notice improved safety and social distancing where possible on your transfers. Changes will include:

• Increased hygiene procedures on board transfer buses and an increased offering of private transfers
• Every surface in our transfer buses or taxis will get a daily deep cleaning and cleaning between each journey if the vehicle is used by a different passenger or group of passengers
• Each person will have an assigned seat on a transfer bus which will be configured in a socially distanced manner where possible and in accordance with local legislation
• Hand-sanitizer will be required as you board the bus or taxi
• Facial coverings will be required while on-board
• For chalet holidays we will operate individual chalet transfers

Our Accommodation

Our partners and suppliers have been adapting their measures to optimise health, safety and cleanliness procedures, as well as creating additional measures for social distancing. Many of the measures will be in line with what you have become accustomed to at home including hand santiser in public spaces and mask wearing indoors. They are working in line with their national government guidance to do everything that they can to ensure clients’ health, safety and comfort during their stay.

Our In-Resort Support

As always, on the ground support is an integral part of any Topflight holiday and one which we know that you appreciate and value, especially now. Every Topflight resort has a Resort Manager available to you 24/7 should you need any help or support throughout the duration of your holiday.

As we all try to keep face to face contact to a minimum, our service will adapt. With restricted numbers allowed into places like ski hire shops, hotel bars etc. we will not be as visible as usual and we will not be able to host welcome meetings due to restrictions on numbers.

Rest assured however, that the team will offer a great service from afar. They will be contactable 24/7 as they always have been, should you need them.